First and foremost, don't get pressured into making any decisions. Pressure is a sales tactic. Create a list of questions and concerns that you want addressed by any professional that you invite into your home. You should feel that the professional is motivated by helping you solve the problems you want to solve.

In the Indoor Air Quality and Restoration businesses there are professional associations that real professionals join. Check the credentials of anyone who wants to do business with you. IAQA.org, ACAC.org, and Restorationindustry.org are the organizations that can verify the credentials. They have professional ethics standards, and customers can rely on them to hold professionals accountable.

One of my favorite projects was helping a homeowner with asthma who felt her home was making her sick. We identified some easy fixes, helped the customer redesign the HVAC duct work to deliver better results at a lower cost. And the customer sent the nicest Thank You card, she is feeling better! THAT is what it is all about for me! Your home should be a place you feel safe and healthy, and it can be!

I discuss the customer's needs and concerns usually over the phone, or through emails. Often I am able to give them advice on how to improve the situation over the phone. If it appears they have a problem that I can help them solve with a site visit and inspection we schedule that. I do a top to bottom, inside and out inspection of the house...going in places that they usually don't, or never have gone. Attics, crawlspaces and basements are often where problems lurk. I am looking for pest intrusions, water intrusion, improper installation of heating and cooling and ventilation equipment and water heaters. Foundation issues. Chemical storage problems. Health hazards. While doing this I am measuring: Carbon Dioxide (CO2) Carbon Monoxide (CO) Relative Humidity (RH) Temperature

Most carpet manufacturers recommend that you clean your carpet at least every 12 months. This frequency varies from house to house based on the number of people and pets living there. It is recommended to have your carpets cleaned as soon as it gets dirty.

Yes. Carpet cleaning removes pollutants and germs that are trapped in your carpet. Regular carpet cleaning improves the indoor air quality in the house.